FAQ - CoolEats.cool

Address: Montréal, 1510 Rue Sauvé
Working hours: 09:00 - 23:00
Phone: +02 (044) 756-16-52
Email: starbelly@mail.com

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Common Questions and Answers!

What is Cool Eats?

Cool Eats is a food delivery app designed exclusively for university students, offering a wide selection of local restaurants/bookstores and special student discounts.
How do I sign up for Cool Eats?

You can sign up using your student email. Simply download the app from the App Store, create an account, and start enjoying our services.
Can I save my favorite restaurants?

Yes, you can save your favorite restaurants for quick and easy access in the future. You’ll also receive personalized recommendations based on your preferences.
How do I track my order?

Cool Eats provides real-time tracking of your order. You can monitor the status of your order from preparation to delivery, including the rider’s journey.

What payment methods are accepted?

We support various payment methods including credit/debit cards, mobile wallets, and more. All transactions are secure and encrypted for your safety.
How can I become a deliverer for Cool Eats?

Students can join as delivery riders by registering through the app. You’ll need to create a rider profile, provide necessary information, and complete any required training.
Are there any special discounts for students?

Yes, Cool Eats offers exclusive discounts and promotions tailored specifically for students. Sign up with your student email to access these benefits.
How can I contact customer support?

Our dedicated support team is available through the app to assist you with any questions or concerns. You can also reach out via email or our website's contact form. 24/7 support

Download Cool Eats today and redefine your
food delivery experience!